Twolynk Privacy Policy
Last updated: October 3, 2026
This Privacy Policy describes how Twolynk ("we", "us", or "our") collects, uses, and discloses your personal data when you use our marketplace, and the choices you have about that data.
1. Data We Collect
We collect several types of information to provide and improve our Service.
Personal Data
While using our Service, we may ask you to provide certain information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
• Email address
• First and last name
• Phone number
• Address, city, state or province, and ZIP or postal code
• Cookies and Usage Data
Usage Data
We may also collect information that your browser or mobile device sends when you visit or use our Service ("Usage Data"). This may include your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. Use of Data
We use the data we collect to:
• Provide and maintain our Service
• Notify you about changes to our Service
• Allow you to use interactive features of our Service when you choose to do so
• Provide customer support
• Analyze how our Service is used so we can improve it
• Monitor the usage of our Service
• Detect, prevent, and address technical issues
3. Disclosure of Data
We may disclose your Personal Data in the good-faith belief that doing so is necessary to:
• Comply with a legal obligation
• Protect and defend the rights or property of Twolynk
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability
4. Security of Data
The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we use commercially reasonable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on where you live, you may have certain data protection rights. These may include the right to access, update, or delete the information we hold about you, and the rights of rectification, objection, restriction, data portability, and withdrawal of consent.
6. Payment Data and Security
When you make or receive payments on the Twolynk platform, your financial information is handled securely.
• Third-party payment processors: All payment transactions are processed through secure, compliant third-party providers. Twolynk does not store or have access to your full credit card details, banking information, or other sensitive financial data.
• What we collect: To facilitate payments, we may collect limited information such as your name, billing address, partial payment card details (for example, the last four digits), or account identifiers. We use this information only to process transactions, prevent fraud, resolve disputes, and comply with applicable legal requirements.
• Data retention: Twolynk keeps only the minimal payment-related information needed for accounting, audit, and regulatory purposes. We do not keep or have access to your complete payment credentials.
• Security measures: Our payment partners use advanced encryption and security protocols to protect your financial information. Twolynk also monitors transactions for unusual or suspicious activity to help prevent fraud.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review it periodically to stay informed about how your data is collected, used, and protected.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
• Twolynk Canada: support@twolynk.ca
• Twolynk U.S.A.: support@twolynk.com
© 2026 Twolynk Inc. All rights reserved. Twolynk™, the Twolynk logo, and "Tools you can count on from neighbours you trust" are trademarks of Twolynk Inc. All content, graphics, and platform features are protected by copyright and intellectual property laws. Unauthorized reproduction, distribution, or use of any materials is strictly prohibited.